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The essence of insurance contract contemplates efficient service when distress falls upon the insured and renders assistance in no time most effectively to refill the loss suffered.
Eastland Claims Department is fully equipped with devoted and efficient professionals capable of providing personalized services to the valued clients round the clock. Simple procedures and formalities are followed in settlement of claims at the earliest. The department is headed by a highly motivated and experienced Additional Managing Director and other dedicated qualified personnel.
The executives of Claims Department promptly rush to the spot of incident accompanied by a government licensed surveyor and take all necessary steps to minimize loss. Partial on account payment on the basis preliminary survey report is also paid to the insured considering severity of loss.
The company has settled claims amounting over.
Tk. 4,016 million.
During the year 2023 we have settled 195 number
of claims for Tk. 199.50 million on account of fire, marine, motor and miscellaneous insurance business.